Privacy Policy

This Privacy Policy explains how Amp Web Systems Ltd. ("Amp Web Systems," "we," "us") collects, uses, stores and protects personal information through our website and the services we provide to contractors and home-service businesses. Our services include website design, CRM and lead management, SMS and email automation, appointment booking, Google review generation, and related marketing technology services.

We are an Ontario, Canada business and we handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Business name
• Information submitted through forms or website chat
• Appointment information
• Website usage information

We collect personal information in several ways:

• Directly from you — when you fill out a website form, use our chat widget, book an appointment through our calendar, or otherwise contact us.
• Automatically — through cookies, analytics and website usage data when you visit our site (see the Cookies section below).
• Through our clients' systems — when we operate websites, forms, chat, SMS and CRM tools on behalf of contractor clients, leads and customers may submit their information through those tools.

We use the personal information we collect to:

• Respond to enquiries and provide requested information
• Schedule and manage appointments and demos
• Operate the websites, CRM, automation, booking and review tools we build and manage
• Send service-related messages, reminders and updates you have requested
• Send marketing or promotional messages where you have separately consented
• Improve our website, services and customer support
• Meet legal, accounting and record-keeping obligations

We store personal information with reputable third-party service providers that host our website, CRM and communications tools (see "Third-party service providers" below). We use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, loss, misuse or alteration.

No method of transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to operate the services requested, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we delete it or de-identify it, subject to any legal retention requirements.

Our website may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use it. We may use analytics tools that collect anonymous usage data such as pages visited, device type and approximate location.

You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the website function.

We use third-party service providers to operate our website and deliver our services. These providers may process personal information on our behalf for purposes such as:

• Website hosting and content delivery
• CRM and lead management
• SMS and email communications
• Appointment and calendar booking
• Payments (where applicable)
• Website analytics
• Google review and reputation management tools

These providers are contracted to handle information responsibly and in line with applicable privacy laws. They are not permitted to use your personal information for their own marketing purposes.

Amp Web Systems may send text messages to phone numbers where the user has provided consent. The following applies to SMS messaging:

• Mobile information, phone numbers and SMS opt-in consent information will not be sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes.
• SMS consent and phone numbers collected for SMS communication will only be used to provide communications that the user has consented to receive and to operate the services requested by the user.
• You may opt out of SMS messages at any time by replying STOP to any message.
• For help, reply HELP to any message or contact us using the contact information listed on our website.

Subject to applicable law, you may have the right to access, correct or update your personal information, withdraw consent for certain communications, or request that we limit or delete your personal information. To exercise any of these rights, contact us using the information below.

Withdrawing consent for SMS or other communications may limit our ability to provide certain services to you.

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@ampwebsystems.com
• Phone: 1 (833) 991-7136
• Location: Canada

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.